Our team has 50+ years of combined experience working in the community association industry.
You can expect the following from the Hays community association team:
- A focus on strategy, innovation, and collaboration
- Superior knowledge and expertise regarding community association insurance coverages
- Robust platforms to improve communication and coordination
- Technical excellence in insurance contract negotiations
- Identification of opportunities to reduce your costs and streamline coverages
- Compliance & legal resources
- Personal service and unmatched responsiveness

Hays Companies
Over 25 years ago James C. Hays and partners founded Hays on a customer-centric principle that blends creative ideas and quality customer service. To this day, that entrepreneurial spirit remains fundamental to the Hays culture, guiding and empowering a new brand of independent thinkers.
- Founded in 1994
- Became part of the Brown & Brown team in 2018
- 240+ Locations
- 9,000+ team members
- Local presence with national resources
- Ranked in Top 10 Insurance Brokers
- Organic growth – we grow one client at time

Community Association Practice
Over the last 30+ years we have worked with industry partners and Large-Scale Association managers to hone our expertise in the market segment and continue to earn the trust of our clients.
Our team specializes in offering risk management and insurance services to Large-Scale Planned and Resort Communities. The dedicated Planned Community Team has more than 50 years of combined experience in providing specialized services, resources, and products to augment the risk management capabilities of this industry group.
Services & Resources
- Coverage placement, analysis, benchmarking
- Claims advocacy and management
- In-house loss control services
- Existing program audit services
- Ergonomic analysis
- OSHA, DOT, ANSI, NFPA and EPA compliance analysis
- Risk identification, analysis, mitigation
- Certificate of Insurance issuance and management
- Quarterly Hays State of the Market Insurance updates
- Hays Companies – HireAbility™ - pre-hire behavioral screening tool
- Work Comp Experience Mod forecasting and analysis with ModMaster
- Employee Benefits and Private Client Insurance
- ClientDirect – proprietary document and delivery and service platform
- ThinkHR – Human Resources tools for clients
- Claim Analytics and Loss Forecasting
- Annual Stewardship Reports
- Advisen data aggregator benchmarking
- Educational publications and in-person seminars
- New Board Orientation presentations
- In-house attorneys and employment law specialists
- Hays Risk Management Information System (RMIS)
- Hays Predictive Modeling (HPM)
- Custom Programs, including sewer & water line coverage, homeowners, docks, special event liability (TULIP,) and cancellation insurance

Contact Us
We’re a new breed of brokers. Discover the difference by contacting us:
Michael Hughes
ARM, CIC, MLIS, CRIS, CMCA
Assistant Vice President
Email: mhughes@hayscompanies.com
Phone: 503-624-4763